Privacy policy
Last Updated: 3 September May 2026
This Privacy Policy explains how Joseph Kelly New York (“we”, “us”, “our”), a brand operated by Vienne Rose (registered in the Netherlands), collects, uses, and protects your personal information when you visit josephkellynewyork.com, make a purchase, or otherwise interact with our services (the “Services”). We operate this store using Shopify as our e-commerce platform and hosting provider. By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Data Controller. Vienne Rose (registered under number 92036686), operating the Joseph Kelly New York brand, is responsible for your personal data. Shopify acts as our data processor.
1. Information We Collect
A. Information you provide directly: Name; Billing and shipping address; Email address; Phone number; Payment information (processed securely – we do not store full card numbers); Order details (purchases, returns, inquiries).
B. Information collected automatically (through cookies and analytics tools): IP address; Browser type and device information; Pages viewed and time spent on the site; Cart actions (e.g., items added or removed, abandoned carts).
C. Information from third parties: Payment providers; Shopify; Advertising and marketing partners (e.g. Google Ads). We do not buy or sell personal data.
2. How We Use Your Information
We use your information to process and deliver your orders, provide customer support, improve and personalize our Services, for marketing and advertising (where permitted), for security and fraud prevention, and to comply with our legal obligations. You can unsubscribe from marketing at any time.
3. How We Share Your Information
We share personal data only when necessary — with Shopify, service providers (payment processors, shipping and logistics partners, IT and analytics providers, email and marketing platforms), marketing partners (e.g. Google Ads, via hashed or pseudonymized identifiers), and for legal reasons. All service providers are bound by confidentiality and data-processing agreements. We do not sell your personal data.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enable essential site functions, remember your preferences, analyze site usage and performance, and support advertising and remarketing (with consent where required). You can manage cookies in your browser settings or via our cookie banner when you first visit josephkellynewyork.com.
5. Data Storage & Security
We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure. Personal data may be stored by Shopify, which may process and store data in the United States and other regions in line with its Data Processing Addendum. We retain personal data only as long as necessary.
6. Your Privacy Rights
Depending on your state of residence, you may have rights under US state privacy laws, such as the California Consumer Privacy Act (CCPA). These may include the right to access, correct, or delete your personal information, and the right to opt out of the sale or sharing of personal information. We do not sell your personal data. To exercise your rights, contact us at support@josephkellynewyork.com. We may ask you to verify your identity.
7. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows the latest version. Where required by law, we will notify you of significant changes.
10. Contact
Email: support@josephkellynewyork.com.
Phone: +1 9296149762.
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET).
We provide dedicated English-language support for customers in the United States and aim to respond within 24 hours on business days.